Refund policy
Return Period
You have the right to return your order within 30 days of receiving it for a full refund or exchange, provided the product is in its original condition and packaging.
Return Conditions
- Original Condition: Posters must be undamaged and in the original packaging.
- Proof of Purchase: Include a copy of the invoice or purchase receipt.
Return Process
- Contact Us: Reach out to me at milou@linesandlemons.com to initiate your return.
- Shipping Instructions: Follow the instructions provided to ship your return.
- Shipping: Send the package to the provided return address.
- Confirmation: Once I receive and inspect your return, you will receive a confirmation email.
- Refund: Your refund will be processed within 30 days of receiving the returned products.
Costs
- Return Shipping: The cost of returning the product is the customer’s responsibility unless the product is defective or incorrectly delivered.
- Shipping Costs: Original shipping costs are non-refundable.
Contact
For questions or assistance regarding your return, please contact me at milou@linesandlemons.com.